Risban - Simplifying IT, Amplifying Potential

About Us

We are a trusted Zoho partner committed to transforming businesses through innovative technology solutions. Backed by a team of Zoho-certified experts, we specialize in implementing, customizing, and optimizing Zoho’s powerful suite of products. Our services are designed to drive efficiency, boost productivity, and foster growth.

We offer end-to-end services, including Zoho implementation, custom solutions, training, and ongoing support, all with a client-centric approach.

Why Choose Us?

We provide tailored consultation and strategic guidance to align Zoho with your business goals.

Our seamless integration ensures smooth workflows, while our comprehensive training and ongoing support empower your team to maximise productivity. Plus, whether you're migrating from another platform or starting fresh, we handle the entire implementation process with minimal disruption.

Case Studies

Consultation & Strategy

Our experts will help you select the ideal Zoho products and strategies to achieve your business goals, ensuring the greatest possible impact.

Implementation & Migration

Whether you’re adopting Zoho for the first time or migrating from another platform, we manage the entire transition with minimal impact on your daily operations

Seamless integration

We excel at integrating Zoho with your current systems, guaranteeing seamless workflows and enhanced data flow throughout your organisation.

Training & Support

We offer training sessions and continuous support to help your team maximise Zoho’s features and tools, boosting your productivity.

Case Studies

Stay updated with the latest developments, achievements, and innovations from Risban. Explore how we’re driving digital transformation and delivering impactful solutions worldwide.

Case Study: Furniture Industry

Sage to Zoho CRM Migration Success

A leading company in the commercial furniture industry transitioned from Sage to Zoho CRM to streamline operations and strengthen customer engagement.
Their legacy systems were siloed, lacked automation, and created challenges in scaling and managing client relationships.
A full data migration was carried out, including mapping, validation, and cleanup to ensure accuracy and continuity.
Migration was completed with minimal disruption, preserving historical data and enabling real-time access across departments.

With Zoho CRM and integrated marketing tools, Risban achieved:

A unified view of customers
Automated workflows (lead assignment, lead-to-deal management, omnichannel communication, campaign tracking)
Customised sales lifecycle management
Marketing automation with targeted outreach and performance analytics

The result: a more agile, data-driven operation, faster response times, improved customer experience, and better team insights—positioning the company for long-term success.

Case Study: Bicycle Manufacturing & Retail

Zoho One Suite Implementation

A fast-growing brand in the bicycle industry, known for high-performance bikes, faced challenges with fragmented systems, inefficient workflows, and manual processes.
Issues included: disjointed customer data, outdated forms, lack of role-based support, and cumbersome warranty management.

Using the Zoho One suite, our team at Risban, delivered:

Dynamic forms with conditional logic and real-time product lists
Automated creation and linking of customer records, support tickets, and warranties
Structured support workflows with role-based ticket assignment
Centralised CRM–Desk integration for unified customer views

Results achieved:

80% reduction in manual data entry
Faster ticket resolutions with structured support teams
Improved data accuracy and integrity
Enhanced customer experience through automation and timely communication

Case Study: Property Buying Industry

Zoho CRM Integration & Process Automation

A UK-based property buying company struggled with manual processes and fragmented systems for enquiries, offers, and property details.
Reliance on a third-party property data provider created duplication of effort and slowed down the sales process.

Our solution:

Implemented a tailored Zoho CRM setup integrated with the property data provider.
Centralised property details, valuations, and client interactions in one system.
Enabled seamless management of buying and selling from a single platform.

Outcomes achieved:

Reduced manual work and duplication
Faster decision-making with real-time property insights
Improved accuracy in handling customer and property data
Positioned for growth with a more scalable process

Case Study: Training & Consultancy Industry (HSE Services)

Zoho Applications Integration & Automation

A UK-based training and consultancy firm specialising in Health, Safety, and Environmental (HSE) services wanted to streamline operations by unifying multiple Zoho applications.

Implementations included:

Zoho CRM: Lead capture, deal tracking, and training enrolment flows → streamlined customer onboarding and sales pipeline.
Zoho Books: Automated invoicing, payment tracking, and financial reporting → reduced manual accounting and improved cash flow visibility.
Zoho Campaigns: Automated email marketing → boosted customer engagement.
Zoho PageSense: Provided insights into visitor behaviour → improved website performance.

Outcomes achieved:

Integrated system connecting sales, finance, and marketing.
More efficient customer onboarding and better financial management.
Higher engagement through targeted campaigns.
Data-driven improvements in website performance.

Case Study: Health Tech

Health Tech Employee Wellbeing Platform

A UK-based health tech company focused on employee wellbeing, offering services like AI-powered physiotherapy, health checks, and remote consultations.

Implementations included:

Zoho Desk: Implemented Omnichannel Support, Automate Ticket Management and Workflows, AI & Contextual Assistance → Deliver faster, smarter, and more personalized support.
Zoho CRM: Lead capture and deal tracking → streamlined customer onboarding and sales pipeline.
CRM Data migration from Pipedrive to Zoho.
Zoho Campaigns: Automated email marketing → boosted customer engagement.

Outcomes achieved:

Integrated system connecting sales, finance, and marketing.
More efficient customer onboarding and better financial management.
Higher engagement through targeted campaigns.
Data-driven improvements in website performance.

Our mission is to help businesses transform, automate and succeed.

About Us